Individual Programs: Feedback & Coaching

Coach and Get Results

You’re probably thinking, “Isn’t it supposed to be ‘Coaching & Feedback’?”.  Well in this course, you’ll learn the importance of giving actionable feedback and how to coach your team to use your feedback more effectively.

Following this program you will:

    • Understand how regular communication can stop performance issues before they start.
    • Assess employee developmental needs and identify areas for effective coaching.
    • Understand how to prepare for a feedback session.
    • Be comfortable with delivering balanced positive and negative feedback.
    • Be able to deliver tough messages without being tough.
    • Provide meaningful positive reinforcement that inspires employees.
    • Effectively use reward and recognition programs to reinforce positive behaviors.

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“People often say that motivation doesn’t last. Well, neither does bathing that’s why we recommend it daily.”

— Zig Ziglar